We do! We like to take care of our customers once they are part of the Thrive ‘community’ and this starts with introductory training on how to use the platform to best suit your needs. We regularly provide additional benefits such as evolving software functionality, custom software creation and opportunities for extra press visibility.
We provide a quick and responsive helpdesk service to answer questions from anyone using the platform and we provide regular customer success meetings to ensure you are not only getting the most from your modules, but that it flows seamlessly to fit with your ever-changing business needs.
We also work with customers to gain support within the organisation. This makes sure implementation is smooth and you can report to stakeholders on the value of the investment.